Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
  • 50450 Views
  • 72 replies
  • 27 Helpful

MCK

Trying to unlock an old phone for my son to use, the code given was used too many times, and now I need an MCK, How do I get this?

4G Signal but no Internet/DNS_PROBE_FINISHED_BAD_CONFIG

Hi there I have an Android head unit for my car which has 4G internet. Ive put a 4G data only card in and it registers and picks up a strong 4G signal, but when I try and use any apps or Chrome i cant connect to the internet. Via Chrome I get the fol...

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MROB1974 by Established Contributor
  • 1873 Views
  • 11 replies
  • 0 Helpful

Watch6 Mobile Plan - Non-samsung phone

Hi,I bought myself and my wife galaxy watch 6's mine arrived as expected and works as expected and I've linked my mobile number from EE (UK). Great...My wife's watch arrived with a SIM card from EE?!?! When I've tried to set up her mobile plan I get ...

App

How do I register a device on my ee app

Carwyn by Visitor
  • 500 Views
  • 3 replies
  • 1 Helpful

Not registered on network

I received my EE sim 2 days ago, when I make a call from my mobile , its say not registered on network. I get very frustrated because I only have my mobile. I would like someone to help me as soon as possible

Problems After Factory Reset Galaxy S8

Hi and thank you in advance for any help!I could only hear callers on speaker otherwise they were very faint and it was impossible to have a conversation. After doing everything I could, nothing worked so I begrudgingly had to reset my S8 to factory ...

Damaged screen

I've gotta Google pixel and for some reason last night it stopped working. I put it down while watching telly,  picked it back up and my screen was black and nothing working.  When I hold the lock button it vibrates but nothing . Can someone help?

Liaamrv1 by Visitor
  • 290 Views
  • 1 replies
  • 0 Helpful

Resolved! Re: Problem unlocking an old EE phone

I just posted a long reply which completely disappeared before I finished and took me to feedback! I have been having exactly the same problems. Groundhog day. I must have tried 500 times to unlock following their online advice. I have written (royal...

Hermes131 by Investigator
  • 1248 Views
  • 34 replies
  • 1 Helpful

NMobile data isn't working

Phone: Vivo Y30 (1940) (not blocked on any network). Recently moved in the UK. I got myself a pay-as-you-go SIM from Lycamobile provider for the 1st month, but later I switched to EE for a monthly plan SIM card. Ever since I received the SIM card, I ...

Resolved! number of rings before going to voice mail?

I  have a Samsung Galaxy A32 and I am with EE. This is driving me mad, but whenever I get an incoming call it only rings for a few short seconds and I can never get to it in time. Even if it is in my hand I still don't have enough time to answer it.W...

catstycam by Investigator
  • 2408 Views
  • 9 replies
  • 4 Helpful