Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
  • 50413 Views
  • 72 replies
  • 27 Helpful

Resolved! Slow Mobile data

Hello,I am facing very slow internet on my phone(Samsung A13 4G), I don't know the reason why. I have deleted the cache of several apps but still the same.

flip 5 problem

hi anyone encountered the problem on flip5 not being able to use  mobile banking app no issue on flip4  but won't work on 5  there no where for u to type pin in or password  hope this makes sense anyone had this issue is there a way to rectify this w...

neilw22 by Explorer
  • 211 Views
  • 1 replies
  • 0 Helpful

samsung flip 4

I have samsung z flip on contract and have had it over a year. The screen has a few faults with it, even though I have not dropped it or anything. I think its an issue with this design of phone having it fold. First my screen protector started having...

Doro 7000H WIFI calling

My Mothers Doro 7000H was bought with WIFI calling in mind and has worked fine until recently. Then the Wifi calling icon was no longer displayed and she was dropping a few calls.Press Menu> Settings> Network & Internet> Mobile network.I attempted to...

rup_jam by Investigator
  • 1182 Views
  • 13 replies
  • 3 Helpful

Resolved! Monthly payment

Am planning to buy S23 ULTRA Is that possible to pay more Or can I pay full after 2 or 3 months later 

Unable to use data

Hi I can't use my data/internet when I'm not connecting to wifi. As far as I can see my settings are correct 

AmieDee by Visitor
  • 202 Views
  • 1 replies
  • 1 Helpful

Voicemail MMI code problem

Hello! I have a Samsung Galaxy Note 9. Recently I accidentally deleted the EE voicemail number, and since then, although I reinstated the number in my contacts, I have a notification message telling me I have a voicemail message waiting that I can't ...

Resolved! Phone opened in Chinese

Hi please can anyone help.  EE say I need to phone for technical help but I cannot get into my phone as it suddenly opened in Chinese language.  Have tried to enter my security pin and it does nothing so unable to change language or use phone.Despera...

Nicola58 by Visitor
  • 244 Views
  • 2 replies
  • 1 Helpful

Resolved! Black screen - cannot now use phone

My phone (Samsung) was working yesterday and then went into an infinite loop of trying to start. After approx. an hour of this it now has a black screen and is unusable in it's current state. Any suggestions? I have held the on/off button in for 20 s...

Jaykay71 by Investigator
  • 303 Views
  • 6 replies
  • 2 Helpful