Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
  • 50429 Views
  • 72 replies
  • 27 Helpful

cracked screen on Samuns s22 ultra - 450£ to upgrade

Not looking for any help as EE is an absolute joke of a company. had a  SCRACKEDscreen screen on my phone, have insurance, claim went through but no box to send to me to send it back and then had an email saying claimed accepted and done with even th...

lost phone

how to report my phone as lost ????? any one else think this is the worst website !

Connection problems

Hi. Just a quick question. I have been experiencing connection problems with my phone for around 8 or 9 weeks now, maybe more.I reported it at the beginning and was kept updated by EE about the issues and how they were dealing with them.Because it to...

MandieR by Visitor
  • 246 Views
  • 1 replies
  • 0 Helpful

Resolved! Phone configuration change

I changed my Tmobile SIM card(3G) to an EE SIM card(4G) , porting my old number etc.Turned phone (Samsung) off overnightThe following day after porting, turned phone on, only to find the configuration on my phone had changed e.g. lock screen , notifi...

Upgrade ready.

Hi,My upgrade is ready. However when I click on the phone I'd like to upgrade to. It says in stock ready to dispatch. But underneath it says sorry there are no available plans for you right now. What does this mean? Iv tried this on the app & website...

Google pixel 6 resetting itself sporadically.

And ideas on what to do with a pixel 6 which resets itself as you're using it?Looked for a link for help with such matters and there's appears to be none.Really getting quite annoying now as the phone is less than a year old

Resolved! Upgraded Mobile

I have today received my upgrade Samsung mobile and copied all my apps and data via Samsung SmartSwitch which worked great.. How do I now transfer my EE account from my old Mobile to my new Mobile so that I can use it for calls etc