Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
  • 50971 Views
  • 74 replies
  • 27 Helpful

Upgrade

Why  can't I upgrade ? I did previously but would not give me the phones because I didn't have ID 

Sam2299 by Contributor
  • 246 Views
  • 1 replies
  • 0 Helpful

Backing up a samsung Fold 4

Hi, I was wondering if someone can help.Sadly Ive dropped my phone and smashed the screen.I have a replacement coming tomorrow via DPD.How do i back up my phone and transfer everything to it tomorrow? I'm guesssing DPD arent going to wait till I do i...

Phone Turning Off

My Google Pixel will continuously turn itself off. Mostly when in my pocket. Works fine when turned back on. Any ideas?

Voicemail Pixel Watch

HiIf I try to access Voicemail on the Pixel Watch LTE without the phone around it gets a "number out of service" response.It works fine when connected via Bluetooth.Is there a setting or do I need a call?

Timewarp by Valued Contributor
  • 596 Views
  • 11 replies
  • 1 Helpful

Cash back

Upgraded to Samsung s22 in store today, unsure how to claim the £150 cash back. Received nothing to tell me how to go about it.

Zflip screen

I returned my zflip in store last week as the screen has been faulty and freezes on the black screen when trying to unlock it. I have just been quoted £339 for EE to repair this - how can this not be covered by the 12 month warranty when it's faulty ...

afd90 by Explorer
  • 1503 Views
  • 5 replies
  • 1 Helpful

Re: Want to buy new phone on ee and keep number

My charger that I'm currently using is not working properly its cutting out on me now do. I. Need to buy a new mobile phone give me a call or email me xxxxxxxxxxxxxxxx@xxxxxxxxx   [Mod edit: Please do not share personal details as your posts are visi...

Jackoline by Investigator
  • 330 Views
  • 1 replies
  • 0 Helpful