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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Support Team
  • 50971 Views
  • 74 replies
  • 27 Helpful

Phone bricked after inserting new SIM

This morning I fitted the new EE SIM after confirmation that my account had been transferred from BT.On attempting to restart, it is totally dead.  Won't switch on, and won't even show charging when connected to USB.Is this a known occurrence?  Is th...

Samsunng Tab A6

I  have a samsung EE Tab A6 that I can't get into because I forgot the password and google password. What is my best option to hand it back to EE and see if they can unlock it or just trade it in?

Resolved! Phone not picked up for return to EE

Spoke to EE who agreed i was mis-sold phone. ( for the 2nd time). So i now have to return my 'new' phone which they were organising for it to be picked up today.... (not to be confused with the 'OLD' new phone which i have to take to the local  retur...

Dug2 by • Investigator
  • 357 Views
  • 6 replies
  • 1 Helpful

Delivery

Does it usually take that long for delivery when a new customer 

Sparks81 by • Visitor
  • 256 Views
  • 1 replies
  • 0 Helpful
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