Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Daughter in USA - her phone has broken - help

HiMy daughter is working at Camp America in New Jersey, USA. Her Samsung Flip 4 has broken. She cannot access it at all. I have insurance on it. She needs a phone. Can you tell me best way to get help. I need to speak to a person as online is trying ...

EE won't unlock phone

Have tried again and again to get EE to unlock phone. The online form doesn't work and spent ages talking to customer service for them to say it will be done in less than 10 days. Been well over two weeks and still nothing. How do I unlock the phone?

Transferring data from existing phone to new phone.

Needing step by step guide to doing this please. Its to involve a USB cable, but, I'm wary of doing anything which may lose my data. Thank you

Resolved! Puk code

Puk code

Resolved! Google Pixel Watch SIM only

How much will it cost to have a sim only pixel watch plan?

Resolved! Diverting calls to other mobile even when handset is switched off

Good morning,I'm planning to divert my calls from my main mobile number to my EE PAYG phone. However, as I'm planning to refresh my HONOR Magic4 Lite 5G which will of course mean my phone will be offline for some time. Are all calls diverted to anoth...

Google messages on S23 and mms

Hi.Me and my Mrs have just upgraded our phones both S23 samsung. The text message app has been changed to google messages using rcs ? Our question that google can't give a straight answer to or I might be asking it wrong. If we send a photo using the...

London underground EE Wi-Fi auto not working

For the past two years London underground EE Wi-Fi auto hasn't worked to me today. I spoke to EE customer service text team and pay as you go teamI tried the methods on the EE websiteMethod oneGo to your Wi-Fi. Look for the EE Wi-Fi autoTop on it. Ch...

Resolved! Wi-Fi calling on Samsung

If I have my account temporarily suspended, therefore no mobile data, am I unable to use WiFi calling?

Resolved! Voicemail

Can I listen to my voicemail messages that are no longer on my phone