Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Lost phone

I am in Italy. This morning I lost my phone. Huawei P30. I am not returning to the U.K. for at least another three weeks. If I report the phone lost then the SIM card gets inactivated and I don’t want that as there is a very high probability that I ...

I want to order Samsung fold 4

What is the different between Samsung galaxy z fold 4 and Samsung galaxy bud pro fold 4

Resolved! Phone locked to emergency calls accidentally

Hi I lost my phone, accidentally secured it but now I can only get emergency calls & don’t know how to unlock

Resolved! Samsung z flip sim

Will the SIM from my Samsung s20 fit in a Z flip?

Resolved! Apn settings samsung s22 ultra

Sim packed in cant contact EE

My sim isn't registering that it's in my phone I have been unable to call or receive calls or texts based on this. Can't contact EE as no live chat available. I've tried upgrading as I am due but to complete they have to get you to confirm a pin they...

Doro 6820 won't connect to 4g or perform software update

HiMy dad has just got a Doro 6820. I realise this is nothing fancy but it suits his needs for calls and occasional texts and is on EE payg. It was bought from the EE shop.For some reason it wont connect to 4g and we believe the settings are ok but ar...

Resolved! Keeps saying im not account holder

Won't let me upgrade keeps saying I'm not account holder even when I sign in

How good are they

Resolved! Samsung watch 4 unpairing, disconnecting and removing a data plan

Hi, This could be a long one, please bare with me!so I had a samsung s10 lite for a long time and bought a Samsung watch 4, about 19 months ago on a 2 year contract which finishes Dec/January.after some complications and a better deal, I’ve moved pro...