Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
  • 50453 Views
  • 72 replies
  • 27 Helpful

Resolved! Mobile insurance

Hi There I was wondering if anybody has some advice and support regards to adding mobile insurance to my phone contract, I am deaf & wear hearing aids so I struggle so much over the phone but does EE have a link I can apply online?  Many thanks David...

David7821 by Investigator
  • 601 Views
  • 3 replies
  • 0 Helpful

Resolved! Samsung Smart Call missing on Galaxy S23 Ultra

Hi All,Could someone with a Samsung Galaxy phone + on EE UK's network confirm whether or not they have Samsung's "Smart Call" Feature on their phone, please?https://www.samsung.com/uk/apps/smart-call/I've recently got a Samsung Galaxy S23 Ultra which...

SmartSelect_20230805_111926_Call settings.jpg SmartSelect_20230805_112145_Brave.jpg
Phil7101 by Investigator
  • 939 Views
  • 8 replies
  • 2 Helpful

Resolved! Pixel Fold "relaunch"

So Google have announced the Pixel Fold.will be available again on August 22nd. Other networks are taking pre orders but there is still nothing on the EE website. Does anyone know why this is? Are EE going to be offering the handset or is it time to ...

Maz77 by Contributor
  • 1878 Views
  • 6 replies
  • 2 Helpful

Blutooth issue Z-fold 3

My phone has stopped playing through blutooth when the screen is unfolded. It still plays when closed?Anyone know how to fix it? Hardware or software issue? 

Xperia 10 V software fault?

Hi, recently started a new contract with EE as signal with another network was terrible. Received the phone and have done the usual backup to transfer everything from my old phone over to the new one and now the new one has stopped working. It strugg...

EE "Warranty" on Faulty Google Pixel

I have recently started a new contract with EE, been with them for years now, and got an upgrade to a Google Pixel 6a. I realised straight away that Google Maps was not working as it should, basically unusable. So, after weeks of going through troubl...

djerfin by Visitor
  • 860 Views
  • 2 replies
  • 0 Helpful

Samsung S21 5G

I have recently found that my S21 isn't connecting to 5G networks on EE very well. There is a unfilled and filled 5G icon and even right next to a 5G enabled tower, it rarely turns solid and speeds don't seem to be very 5G like (max 200ish mbps in on...