Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Hi im duee an upgrade i qould like to know if the new samsung fold 6 is out

Resolved! Can't make outgoing calls on my Samsung A40.

I have purchased a new EE SIM card and put it in my Samsung A40. I can receive calls, and send texts use mobile data but I cannot make ANY outgoing calls. Not to ANYone, nor 150 nor voicemail. The Sim card works in other phones, but not this one.Wh...

Can’t sent text messages

Is there anyway i can restrict my child using data when they should be sleeping?

Resolved! mobile phone

phone keeps going to voice mail. It is not on dnd and I am not sure what to do next. It is very inconvenient as my mother is ill at present and I need my phone more than ever

Resolved! Network unlock code

All ready got the 16 digit unlock code from ee site & had it emailedGot a free sim from giff gaff, activated it online including setting up an account, but not setup payg or monthly & no intension of doing so. All I want to do is unlock my phone fr...

Resolved! Remove content lock

I am 22 year old but i can't acess some websites why? Please allow full acess on my account

Recycled old android phone

Hello,I have returned my old mobile phone and have proof device was delivered last week. However I have had 2 texts and two emails chasing for the phone since it was delivered saying I am going to be charged over £200 a month as phone not received.In...

Can EE unlock a phone supplied by BT mobile?

Hi there,A few years ago I had a BT mobile supplied Huawei Mate 20 Pro. I switched to EE when it's contract was up and completely forgot about the Mate 20 Pro as I got a new phone at the time of moving to EE.How can I get the Mate 20 Pro unlocked? Th...

unlock not working

I recently bought a phone from overseas (UK). This phone (Galaxy A3 2015) is locked by EE. I have gotten an unlock code and it will not work (Maybe because I am in Australia). Somebody please help. I keep getting "Network Unlock Request Unsuccessful"...