Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
  • 50430 Views
  • 72 replies
  • 27 Helpful

No mobile network

So I have a Samsung s22 ultra, had it for nearly 2 years and besides the charging port being damaged, it's now telling me I have no mobile phone network. So I'm stuck. I can't even call EE to sort out the issue. 

Jaxman94 by Visitor
  • 206 Views
  • 2 replies
  • 0 Helpful

Resolved! Upgrade

Hi I have just recently upgraded my phone and they were supposed to send me a 4 digit pin to me for when I get my phone in the mail but I have nothing so what do I do about it if I don’t have this pin I can’t have the phone

Resolved! No Voicemail

I cannot receive voicemail. Phone's a Huawei Honor 10Call forwarding is enabled, I can turn voicemail off, but when I turn it on again I get: "Sorry we're having some trouble completing your request at the moment. Please try again later." I try again...

MickyP1 by Investigator
  • 326 Views
  • 5 replies
  • 2 Helpful

Live chat

Hi, is it usual that Live Chat is unavailable under Help, all day Sunday?

HollowayRoad by Established Contributor
  • 618 Views
  • 6 replies
  • 0 Helpful

Samsung galaxy z flip 5, not working.

I have a Samsung galaxy Z flip 5. My phone has gone on to silent. Not just silent for people calling or watching things on my phone but it is silent to the point that people can't hear me on a call and I can't hear people on a call. Literally there i...

Jody1957 by Visitor
  • 262 Views
  • 1 replies
  • 0 Helpful