Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
  • 50452 Views
  • 72 replies
  • 27 Helpful

Mobile keeps switching off intermittently

Hiya,Since an EE update on my mobile last week. My mobile intermittently turns itself off or freezes on the start up Galaxy logo. I have to press volume down and start button to reset it. This has happened a number of times now since last week. Any r...

Sbreak1 by Investigator
  • 280 Views
  • 7 replies
  • 0 Helpful

Unlock mobile

Hi have a brand new Sony xperia EE mobile had it a while now,I have been trying to unlock it,but follow instructions but nothing happens ,I phoned technical support, they can't do it either,any suggestions why it won't unlock

Marty34 by Investigator
  • 299 Views
  • 9 replies
  • 2 Helpful

MCK CODE FOR SAMSUNG GALAXY A7 2018

Good Morning Dear, Please I your help before I can use my Samsung galaxy A7 2018.  Well now the device is asking me for MCK Code any time I will insert my local network Sim Card.  So kindly help me. Please the IMEI: *************** IMEI SV: 01 SERIAL...

Cynpoco1 by Investigator
  • 258 Views
  • 7 replies
  • 1 Helpful

EE no Data and Android V9 incompatibility issue

The information provided to me today by EE is that the mobile data does not work if your phone has an Android V9 or earlier. I just moved from Plusnet to EE and was informed by EE of the issue today. Why does EE not let potential customers know of th...

Retrieving photos on water damaged phone

Is it possible for EE to retrieve photos on a broken phone? Unfortunately I don't think I backed them up. I spoke to someone from EE on the phone when I was sorting out an early upgrade and I'm sure he said something about EE being able to retrieve p...

ness1195 by Explorer
  • 210 Views
  • 4 replies
  • 1 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
  • 50452 Views
  • 72 replies
  • 27 Helpful