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brendonx
Posts: 12,737
Topics: 104
Kudos: 1,364
Solutions: 858
Registered: ‎24-04-2013

Re: Samsung Galaxy S4 Keeps turning itself off

I wouldn't buy knock off battery, I'd get an official one. Try ebay there will be plenty on there.
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New Member
Kelemerson
Posts: 1
Registered: ‎21-11-2013

Re: Samsung Galaxy S4 Keeps turning itself off

Im having the same issues, phone can have 50% charge and then switch off, and be unable to restart.

Just found this article, sounds like a common issue which has been acknowledged by Samsung

http://www.theguardian.com/technology/2013/oct/17/samsung-s4-faulty-battery-replacement

Guess where my phones going!
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New Member
sonofsid
Posts: 1
Registered: ‎04-01-2014

Re: Samsung Galaxy S4 Keeps turning itself off

I've had mine for 3 months and mine is doing the same, it 'tries' to reboot itself after turning off but will only reboot if connected to the charger.

 

I will go to me EE store and DEMAND a new battery armed with all the information gathered on these pages.... thanks guys.

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New Member
kevinb
Posts: 1
Registered: ‎26-11-2013

Re: Samsung Galaxy S4 Keeps turning itself off

Amazon  , £10.

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Brilliant Contributor
Chester
Posts: 3,694
Registered: ‎22-01-2013

Re: Samsung Galaxy S4 Keeps turning itself off

Samsung should really be replacing the battery under warranty if it is swelling.

 

But if you want a cheap replacement try Amazon or eBay.

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brendonx
Posts: 12,737
Topics: 104
Kudos: 1,364
Solutions: 858
Registered: ‎24-04-2013

Re: Samsung Galaxy S4 Keeps turning itself off

Samsung does replace the battery under warranty but they require you to send the phone off.

So it's up to the person what they do really.
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New Member
Clint-australia
Posts: 1
Registered: ‎22-11-2013

Re: Samsung Galaxy S4 Keeps turning itself off

Hi

Have just spook with sumsung warrenty Australia and was told there are not aware of this fault, told him to google problem and he will see how many people are having this problem, what a nob he was, "'sir i have not heard of this ever happening"', why lie sumsung you nobs

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Visitor
CCyster
Posts: 1
Registered: ‎28-11-2013

Re: Samsung Galaxy S4 Keeps turning itself off

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Visitor
attiq24
Posts: 1
Registered: ‎26-01-2014

Re: Samsung Galaxy S4 Keeps turning itself off

I have same problem and I did a full factory reset but no change . still it would require power to reboot. In absence of power charge it will keep trying to reboot
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New Member
steve711
Posts: 1
Registered: ‎11-07-2014

Re: Samsung Galaxy S4 Keeps turning itself off

Take out your micro sdcard and try it. I had a 32 gig sd card in the phone and took it out and the phone has been fine ever since. Had the same problem using 64 gb sd card. Samsung need to get this conflict or whatever issue it is sorted out.
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