EE Community

Posts: 2
Registered: ‎09-01-2014

SIM help with new samsung galaxy S4

Can anyone help me I'm stuck! I have just received my shiny upgraded phone, the galaxy s4. I currently have a galaxy s2 with a normal sized SIM card. However I have come to realise my current sim Wong fit in the new phone and I need a micro sim?? How do I get one of these and can I keep the same number?
I'm worried about losing all the information and photos etc on my old sim. Please can anyone help a very confused person!

Thank you

All Replies
Grand Master
Expert (Android Forum)
Posts: 18,688
Registered: ‎24-04-2013

Re: SIM help with new samsung galaxy S4

Photos are not stored on the sim so that is fine.

Ring 150 and request a microsim. They will try and charge £10 but say it is an upgrade they knew you had a normal sim and would have needed a microsim.

It will probably come in the same size as your original one but the microsim will pop out of this.

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150 from EE Mobile
0800 956 6000 (Option 5) from any other phone
0800 079 8586 Home Broadband & EE TV

Posts: 2
Registered: ‎09-01-2014

Re: SIM help with new samsung galaxy S4

Thank you for your reply. I called 150 but was on hold 40 minutes! So gave up and came on here. Will try again tomorrow.