Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

EE Buzzard 2 Unlock Code

Hi,I am attempting to unlock my EE Buzzard 2 device using the code provided at https://myaccount.ee.co.uk/app/device-unlock I have already attempted to unlock the device using the code provided on a couple of occasions, but the device rejects the cod...

How do I get live EE programmes on my tablet.

Samsung galaxy s24 plus

had the phone 2 months, moisture detection has come up and will not go away, it hasn't been anywhere near water etc. have tried all different ways of drying out non existent water but can no longer use the phone as it won't charge. Any advice??thanky...

How do I enable shuffle playback for songs?

ESem

How do I get my esim working on my Samsung. Phone says it hasn't got one. EE say its activated

Resolved! Phone isnt connecting

My phone isn't connecting to the internet. My internet isn't down.

Cancel repair

I'm exploring the process of cancelling a repair I scheduled today with EE. I made the booking online and received an email confirming "Repair booked courier arranged." I attempted to find a link to cancel the repair through the tracking page, but I ...

Alexa calling and hearing aids.

I have a Samsung S23. I also use Phonak hearing aids. My hearing aids link to my phone via Bluetooth, I can make and receive calls via the hearing aids.I have Alexa calling set up. If my hearing aids are turned off, Alexa calling works well. If the a...

No conformation email after upfront payment being taken out..

As the title says.. I’ve ordered a Google Pixel 8 Hazel 256gb on a pay monthly deal with EE but not had any confrontation that the order is complete just had the upfront payment of £30 taken from my bank account. could anyone from EE help please? tha...

Broken Google Pixel

Hello, Currently I have a Google Pixel, however the phone has broke. I went into Carphone Warehouse/Curry’s to see what they could do and they said they cannot do anything as the phone is broken. I am sill currently paying the contract. What do I do ...