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ob123
Posts: 1
Registered: ‎18-12-2012

Returns address

Hello all, 

 

Received a phone today but wish to return it under the 14 days distance sales returns policy. 

 

Help on website makes reference to email address distribution.helpdesk@ee.co.uk, however I am receiving a Mail Delivery System error message back  "under invalid" when emailing this address.  Does anybody know the correct address to request this?  I would prefer to use this method rather than call customer services, unless it's a freephone number?! 

 

Cheers

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jmitchel
Posts: 4,279
Registered: ‎30-10-2012

Re: Returns address

You could try calling the free EE sales number on 0800 956 6099.  They should be able to process returns or at least connect you to someone who can.

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