27-06-2013 12:07 AM
27-06-2013 06:51 AM
If you think I helped please take time to press the button below
EE Contact Details...
150 from EE Mobile
01707 315000 from any other phone
0800 079 8586 Home Broadband & EE TV
28-06-2013 09:18 AM
It does need activating - I understand that much - if it went missing in the post and someone got hold of it a pre-activated SIM would cause havoc and someone else would be able to use your phone straightaway - that's the reason apparently. It does register IMEI in the process too by the way, again, so that they can establish if it is YOUR phone using the SIM or someone else having got hold of it instead.
Problem at the moment with EE is this apparent SIM activation issue - two weeks I've been waiting since my phone was stolen last Sunday - EE don't care, and the network is so incompetent - how it takes more than two weeks to identify and resolve an issue is beyond me!