09-03-2013 10:16 AM
I was wondering if someone could helped me. I just bought a new Iphone5 and I switched from Tmobile to EE at the same time. Nevertheless, my iphone keeps saying no signal and if I put the old SIM card in my old phone it still has signal. Does anyone know why?
Thanks a lot!!
09-03-2013 10:21 AM - edited 09-03-2013 10:23 AM
With your old T-Mobile SiM card in you iPhone, have you sent a text to 3333 with the word SWITCH
This starts the SIM swap process. It can take upto 24 hours to complete but usually happens within the hour. Your T-Mobile SIM card soon stop working and then your new 4GEE SIM card should start working shortly after this.