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Visitor
Posts: 1
Registered: ‎09-01-2013

Re: Femtocell Signal Box Availability?

[ Edited ]

Looks like the price is £89 pounds from one of their documents (Page 7 of http://files.ee.co.uk/business/terms-and-conditions/price-guides/EE-Price-Guide-for-Small-Business.p... )

 

Signal Box
Signal Box is a simple self-installed unit that is capable of carrying 4
simultaneous calls, and can provide 3G voice and data coverage up to 15
metres. Broadband connection and spare Ethernet port on your router
required.
£89 one off purchase cost

 

Just no way that I can find to buy it. In other terms I did find that it would work with all EE, Orange and T-Mobile. 

 

So its all there, just no details on how you can buy it. I would be more than happy to pay the £89 so that I don't have to go outside to make calls.

 

Although I run my own business I have a non business T-Mobile contract, whilst the assistant was as helpful as possible on the tech support line, they could not supply me with details of how to buy or when.

 

It would be nice just to have an idea when this is coming, if it is going to be years I would like to know so that I can go with Vodaphone or O2 both of who offer Femtocells.

New Member
Posts: 1
Registered: ‎28-01-2013

Re: Femtocell Signal Box Availability?

After Orange turned off our local mast I have been leading a campaign to get it back again, but I know they won't. EE called "network optimization", I call it cost reduction. Anyway, Orange Femto Cell. I have spoke to Orange CS department on many occasions and they just don't know when they are available, even if they are around. Interestingly enough though, my neighbor up in the village is/was with T-Mobile, when he complained about lack of signal he had a T-Mobile Femto Cell in a matter of a few days. He plugged it into his Wireless Router and it works a treat. Come on EE, sort us Orange customer who have been left in the lurch.

Valued Contributor
Posts: 17
Registered: ‎05-05-2013

Re: Femtocell Signal Box Availability?

[ Edited ]

I have a 3G Femto in my apartment and what an absolute gem it is. It basically plugs into your home broadband router. My FEMTO has been set up to use only in postcode area so buying one off the shelf will still require setting up by the network. I have recently upgraded to to a 4G contract but as of yet is not available in my area. I've checked OFCOM to find my nearest macro cell site which is only 1.5 miles away yet it still cannot get signal into my apartment nor anywhere in the vicinity. EE say I should have perfect 3G signal in my area but trust me its a complete lie. I have signal generator readings to prove it. With all iPhones you can put it into test mode to see exactly what signal strength you are receiving. I would be stuck without my FEMTO especially now I've been roped into another 18 month contract. As a contracted designer for EE I sourced my FEMTO from an internal source but I tried many times with CS and to be honest they are thick UMA works well but most handsets don't have this. Only about 10 on the market and most of them are rubbish. Roll on the 4G in my area I've already experienced 40meg download and 27 upload speeds inside the M25.

Explorer
Posts: 2
Registered: ‎22-04-2013

Re: Femtocell Signal Box Availability?

The Orange Femto Cell or Signal Box is now available but only to the select few. If your signal has deteriorated due to changes to masts, you can have one. If your signal has always been rubbish, you can't.

 

Orange are so helpful when they are selling you something and promising solutions, but when it comes to delivering what they say...

Visitor
Posts: 1
Registered: ‎26-06-2013

Re: Femtocell Signal Box Availability?

[ Edited ]

I startd a fresh SIM Only contract at end of January on T-Mobile.  Have had rotten signal for 2 months (and bought another phone in an EE store 'just in case' but that's no better).  Spoke to support on Saturday and was told I'd get a 'signal booster' box Tuesday (yesterday) but took day off work and waited in (well, in the garden as it was nice and sunny) but no box.  Rang in the evening (0800-1800 really is a 'flexible' window for a delivery, isn't it!!) and was told demand outstripping supply - their systems allowed a tech support member to place order but they're out of boxes, more due by end of this week...  

 

So there must be a lot of demand as a result of this 'removing duplication of coverage'.  To my mind there's LESS duplication than they think if they are shifting these boxes so fast they cannot keep up with complaints about poor / no signal coverage.  Have to feel sorry for someone (eg Missing_Lincs) who has been having problems long term and not getting any solution via a box...

 

Apparently they will give me the option to leave the service if I want.  I've already started a 24 month contract with Three (as I had been using them for data for 4 years and then had a SIM Only contract with them during 2012, and know they are rock solid here in Bootle).