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Investigator
Posts: 5
Registered: ‎07-11-2012
Accepted Solution

Femtocell Signal Box Availability?

I'd like to sign up to an EE mobile plan, but EE signal is quite poor in my flat.

 

Is there any information about when EE shall offer Femtocell boxes like Vodafone's Sure Signal which I can plug into my broadband connection to give me a good mobile signal in my house?

 

Thanks

James

Investigator
Posts: 4
Registered: ‎07-11-2012

Re: Femtocell Signal Box Availability?

They were never available on Orange of T-Mobile, so i wouldn't hold your breath, although i did read an article on the register recently which indicated they were available from all networks, if you spent enough money with them and knew who to ask..

Expert Contributor
Posts: 144
Registered: ‎03-11-2012

Re: Femtocell Signal Box Availability?

They were briefly mentioned on the EE website on launch day, but the link was removed later that day. I rang customer services about it and they said that such a service wasn't available at present. I suspect that something may be in the pipeline however.

ric Contributor
Contributor
Posts: 15
Registered: ‎01-11-2012

Re: Femtocell Signal Box Availability?

[ Edited ]
Established Contributor
Posts: 69
Registered: ‎05-11-2012

Re: Femtocell Signal Box Availability?

Yeah the 3G signabox in the last post is "coming soon"

I rang up the other day to ask and they said in the next 4-8 weeks.. This was two weeks ago.

Should be here before Christmas.

cant wait. Been wanting a 3G Femto cell for about 4 years.

Incidentally, these are to increase voice  and SMS coverage, NOT data. They will do data but that would be silly as you would have wifi available in most cases since they use ypur broadband connection (via a spare Ethernet port) for their backhaul to EE.

Investigator
Posts: 5
Registered: ‎22-11-2012

Re: Femtocell Signal Box Availability?

Just spoken to somone at EE who said Signal Box will launch on the 10th December.

Explorer
Posts: 2
Registered: ‎12-11-2012

Re: Femtocell Signal Box Availability?

thank god for that, hope Tmobile pay monthyl customers can have one too before i launch my phone at the wall in frustration !

 

Established Contributor
Posts: 69
Registered: ‎05-11-2012

Re: Femtocell Signal Box Availability?

That is good news indeed.

Did they sound like thet knew what they were talking about?

Posts: 862
Kudos: 150
Registered: ‎15-11-2012

Re: Femtocell Signal Box Availability?

I hope it will cost less than £50 ....
Investigator
Posts: 5
Registered: ‎22-11-2012

Re: Femtocell Signal Box Availability?

Yes they did sound as if they were pretty certain about it. My one concern is that if we are Orange or T Mobile customers they say we cant have one as its being reserved for the more valued EE customers,though as its now all the same company it would be hard to justify.

Investigator
Posts: 5
Registered: ‎22-11-2012

Re: Femtocell Signal Box Availability?

Strike that just spoken with somone at Orange and they are now saying 2nd quarter of next year. Thats orange mind you and not EE. Does not look to good though.

Established Contributor
Posts: 69
Registered: ‎05-11-2012

Re: Femtocell Signal Box Availability?

Bugger. I really do hope it's the 10th (Monday) and the Orange person didn't know what they were talking about!

I really really nned one. I am on EE4G so maybe we'll get them first or something.

This is getting really silly now. If it doesn't appear i may have to get the "Signal Booster" which is basically a Cel-Fi unit. Trouble is, they cost £450 :-O

I do have a 3G signal in the window though so this would work.

Here's waiting for an anouncement on Monday then!!

Investigator
Posts: 5
Registered: ‎07-11-2012

Re: Femtocell Signal Box Availability?

Looks like something is happening, the "Coming Soon" has vanished from this page: http://business.ee.co.uk/public-sector/products/coverage-solutions/2g-signal-box

Investigator
Posts: 5
Registered: ‎07-11-2012

Re: Femtocell Signal Box Availability?

Just called them, the signal box is launching today, and will cost £106.80. Forgot to ask if it's just for businesses though.

Posts: 862
Kudos: 150
Registered: ‎15-11-2012

Re: Femtocell Signal Box Availability?

I explained to them that I have indoor signal issues and would like to purchase a Vodafone sure signal equivalent products from them but they said no, they don't selling such product.
Investigator
Posts: 5
Registered: ‎07-11-2012

Re: Femtocell Signal Box Availability?

I just tweeted EE about Signal Boxes and they said:

 

"They are only available to business customers at the moment. But keep checking the web site."

New Member
Posts: 1
Registered: ‎15-12-2012

Re: Femtocell Signal Box Availability?

Just spoke to EE after they have launched Signal Box this week. It is only available to Corporate customers and, as it only supports a limited number of phones per box, it would be a management challenge for big offices.  The people that most need it are surely domestic customers and SME's that often have less users and their offices in less populated areas, i.e. poorer coverage, for sake of costs. Vodafone didn't discriminate against their customer types with Sure Signal, what logic is behind EE doing so? What a balmy position to take with a much awaited product!

Investigator
Posts: 6
Registered: ‎25-12-2012

Re: Femtocell Signal Box Availability?

FYI, Orange's Signal Boost uses a standard called UMA. This allows a compatible phone to use any wifi signal to make/receive calls and send/receive texts, as well as use data. The restriction is that not that many phones support UMA. It works well, my Dad uses it in an area with no mobile signal at all.
Skilled Contributor
Posts: 91
Registered: ‎04-11-2012

Re: Femtocell Signal Box Availability?

From the images on the website it looks like the EE femtocell will be the same model that 3 offer. Femtocell's are great in that they give a 3G signal in areas where there is lack of coverage. However they are tied to your home or office router. Where as UMA and the O2 connect app (O2 offered an app that let customers with IOS and Android handset connect to the O2 network via wifi. Sadly this trial has now ended) are not tied down to one location. All you need is a wifi signal to use them anywhere.

 

Orange have offered UMA in the UK for a number of years, but they don't seam to market it very much. I wonder if in time will this service just quietly be retired?

 

Alex

 

 

Established Contributor
Posts: 34
Registered: ‎22-12-2012

Re: Femtocell Signal Box Availability?

You can buy a moblie repeater now and they work but legally you have to get permission from your provider (EE, orange or t-moblie etc).

I've tried one and basically you get the signal you would get outside inside. But the unsightly ariel and the legal issues put me off in the end. And why should I go to this length why can't EE sort their signal out. My signal at home went from 3 bars to no service in a month but EE wouldn't accept it might be a faulty cell tower.

Anyone know what EE plans are for improving its poor coverage? I got a new O2 contract and O2's signal was better everywhere I've been in the south east and central London. However EE did have a better signal than O2 when I took a trip to Gloucester recently.

http://mobilerepeater.co.uk/