07-11-2012 01:57 PM
I'd like to sign up to an EE mobile plan, but EE signal is quite poor in my flat.
Is there any information about when EE shall offer Femtocell boxes like Vodafone's Sure Signal which I can plug into my broadband connection to give me a good mobile signal in my house?
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07-11-2012 10:51 PM
They were never available on Orange of T-Mobile, so i wouldn't hold your breath, although i did read an article on the register recently which indicated they were available from all networks, if you spent enough money with them and knew who to ask..
08-11-2012 04:31 AM
They were briefly mentioned on the EE website on launch day, but the link was removed later that day. I rang customer services about it and they said that such a service wasn't available at present. I suspect that something may be in the pipeline however.
10-11-2012 10:44 PM
Yeah the 3G signabox in the last post is "coming soon"
I rang up the other day to ask and they said in the next 4-8 weeks.. This was two weeks ago.
Should be here before Christmas.
cant wait. Been wanting a 3G Femto cell for about 4 years.
Incidentally, these are to increase voice and SMS coverage, NOT data. They will do data but that would be silly as you would have wifi available in most cases since they use ypur broadband connection (via a spare Ethernet port) for their backhaul to EE.
06-12-2012 09:06 PM
Yes they did sound as if they were pretty certain about it. My one concern is that if we are Orange or T Mobile customers they say we cant have one as its being reserved for the more valued EE customers,though as its now all the same company it would be hard to justify.
28-01-2013 01:23 PM
After Orange turned off our local mast I have been leading a campaign to get it back again, but I know they won't. EE called "network optimization", I call it cost reduction. Anyway, Orange Femto Cell. I have spoke to Orange CS department on many occasions and they just don't know when they are available, even if they are around. Interestingly enough though, my neighbor up in the village is/was with T-Mobile, when he complained about lack of signal he had a T-Mobile Femto Cell in a matter of a few days. He plugged it into his Wireless Router and it works a treat. Come on EE, sort us Orange customer who have been left in the lurch.
08-12-2012 09:56 PM
Bugger. I really do hope it's the 10th (Monday) and the Orange person didn't know what they were talking about!
I really really nned one. I am on EE4G so maybe we'll get them first or something.
This is getting really silly now. If it doesn't appear i may have to get the "Signal Booster" which is basically a Cel-Fi unit. Trouble is, they cost £450 :-O
I do have a 3G signal in the window though so this would work.
Here's waiting for an anouncement on Monday then!!
15-12-2012 02:56 PM
Just spoke to EE after they have launched Signal Box this week. It is only available to Corporate customers and, as it only supports a limited number of phones per box, it would be a management challenge for big offices. The people that most need it are surely domestic customers and SME's that often have less users and their offices in less populated areas, i.e. poorer coverage, for sake of costs. Vodafone didn't discriminate against their customer types with Sure Signal, what logic is behind EE doing so? What a balmy position to take with a much awaited product!
09-01-2013 01:20 PM - edited 09-01-2013 01:21 PM
Looks like the price is £89 pounds from one of their documents (Page 7 of http://files.ee.co.uk/business/terms-and-condition
Signal Box is a simple self-installed unit that is capable of carrying 4
simultaneous calls, and can provide 3G voice and data coverage up to 15
metres. Broadband connection and spare Ethernet port on your router
£89 one off purchase cost
Just no way that I can find to buy it. In other terms I did find that it would work with all EE, Orange and T-Mobile.
So its all there, just no details on how you can buy it. I would be more than happy to pay the £89 so that I don't have to go outside to make calls.
Although I run my own business I have a non business T-Mobile contract, whilst the assistant was as helpful as possible on the tech support line, they could not supply me with details of how to buy or when.
It would be nice just to have an idea when this is coming, if it is going to be years I would like to know so that I can go with Vodaphone or O2 both of who offer Femtocells.
10-12-2012 11:48 AM
P.S. I don't work for EE
25-12-2012 11:37 PM