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nick_iles
Posts: 5
Registered: ‎19-12-2012

EE Signal Box Availability

Anyone know how to resolve a signal problem in my house on an iphone5 (no 2g in much of it let alone 3g yet perfect signal outside) - been told a couple of times by EE Cust Svc that a 'signal box' will solve it but they then do not know how to order one and refer you to business sales who also do not seem to know.

 

Just spoken again to the Level 2 technical team tonight and guy advised they are only available to customers affected by 'network optimisation'-  the removal of masts - which seems a really like pocess getting in the way of common sense to sort a customer's problem.

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