22-02-2013 07:16 PM
27-02-2013 03:53 PM
Sorry to hear you've been given the runaround re: your content lock issues. Please PM me some more details, including the best contact number for you, and I'll make sure your case is forwarded to EE's Executive Office asap.
(Apologies for the delay in replying to your post, we've been habing problems with our forum platform.)
11-03-2013 01:59 PM
Having the same issues for weeks now, EE's customer service say it should be resolved however since there are posts on this going back 4 months I somehow doubt that.
Luckily i have found some info (google ee complaints) and will now be leaving EE asap.
I use my phone and various sites for business and EE are in breach of contract, I'd advise anyone else to do the same.
20-03-2013 12:47 PM
and I expect a better service then this for my money
09-04-2013 01:15 PM
ooooo, content lock on again today, and yesterday, and the day before, and a few days before that, and last week.....get the idea???
This is what you get if you join EE, avoid at all costs.......they won't even offer any help, 'it's a known issue' is all thyey can say.
no my ee app, no balance checker, no films, thanks EE for such a great windows phone sales pitch, shame none of its true...
15-04-2013 10:33 AM
to take content lock off you'll need either to contact EE and give them details or go in to a store. This may well work for several minutes then you'll have to repeat the process sevaral times every week until you are willing to smash up your phone and join a proper network that is fit for purpose.
15-04-2013 01:45 PM
Call EE and say you want to cancel your contract. If you cannot access the Internet, as you want, on your device, it is "Unfit for purpose" - if you know the law and are good, you should argue that you want your contract cancelled on this basis as they are not providing the service promised when you signed up.
If enough people threaten to leave, it may give them more incentive to resolve it.