Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 132020 Views
  • 49 replies
  • 20 Helpful

Resolved! Data gifting

I'm struggling to gift data to my second line, its pay as you go. my other is essentials pay monthly, I can't find anywhere on the app to gift data, there is no option can anyone help thank-you !!!!

4G camera sim card

I have a 4G camera with an EE sim card in it. How can I check what data is left

JR1956 by Investigator
  • 436 Views
  • 6 replies
  • 1 Helpful

Resolved! Double Data Message

Hello,I've had a message from 1122 to say I can get double data as I'm also a BT broadband member. It says if I reply with the word DOUBLE it will be added. When I replied to the message it then says it'll charge me to send. Is this just a standard n...

MrsC16 by Investigator
  • 10132 Views
  • 28 replies
  • 2 Helpful

Resolved! gifting

Gave my husband 10gb but he has not received it can someone please help

Tony2016 by Explorer
  • 105 Views
  • 3 replies
  • 0 Helpful

New SIM with package, no internet after 2 days

I came to the UK on 16th Nov and bought a SIM card from EE in one of those vending machines inside Heathrow. The deal was 25gbp for 30GB for 30 days. I inserted the SIM and after a moment everything was fine and I was using mobile data. After a coupl...

My data

Hi does anybody no where I can find my average use of data on my account please? It’s unlimited so that’s all it says I just wanted to see what iv been using per month? 

Resolved! Abroad

Daughter is  going to South Africa what package or add does she need  please ?