Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Can you gift mobile data?

Resolved! Content lock

Hi, I'm wondering if you can help. I've recently had a new contract and I've shared some data to another number on the account and he's saying that all the data isn't working and when going on the app it's saying something about content lock? I'm str...

Unlimited Data

HelloI got Unlimited Data and I've just checked My EE and my Data usage states the following.Great news! Your plan includes unlimited data. What's more, you can gift up to 120GB of data to other phones and tablets on your account every month.You have...

Resolved! NF SIM access 2G Data for 13 Pounds PLEASE HELP

Please help i order for a contract sim to my surprise the sim only came with 2G Data for 13 pounds monthly i have been calling the customer care number for hours without any response. has anyone experienced this before?please what should i do

Resolved! Roaming charges and add on options in Morocco

Hi folks. I'm in Morocco for 4 days but am not finding my options on the EE site for data usage charges (Internet) nor my add on options for roaming. I'm on a pre 2020 pay monthly plan with data roaming enabled, as I spend much of my time in the EU. ...

Data sharing

I am the bill payer i cannot log into my EE account i am trying to share data with my hisband

Resolved! Balance data

Numbers +xxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Internet not working

My internet not working on phone on mobile data but everything else is please help WiFi working when at home

Birthday text

I’ve received a message saying I have 30 days free data for my birthday. Does this include roaming in Greece ?

Mobile hotspot not working

Hi everyone. I'm having a problem with my mobile hotspot. The Internet on my phone works fine, however when I switch on mobile hotspot to use with my laptop neither the hotspot or mobile data works anymore, won't load pages ect on both devices. When...