Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there,   The good news is that all phones that come from EE are preconfigured with the correct APN setting so you will not need to worry about changing these    If for any reason you find that your APN setting is incorrect, please visit the link b...

Sean_D by Former EE Community Manager
  • 126957 Views
  • 49 replies
  • 20 Helpful

Resolved! Data gifting

Hi, just want to know I have an account with Sim monthly, I want to data gift a family member (wife) who is a pay as you go with EE. How do I do this? Its not on the app, and I've tried on website too. Have EE withdrawn this data gifting?

DATA GIFTING

Pay a lot of money for an unlimited sim with data gifting. Plan renewed today and it keeps saying ‘no one on this account has enough data to gift’, even though my plan is unlimited!When will this be fixed?!

Incorrect data allowance on new contract

Hi,I started a new sim only contract last week, it was supposed to be 30gb, however, I have only been given 1gb. Now that I have used 1gb I have ran out of data.I spoke to support via the online chat and also via 150 but the problem is still not solv...

Lianneh by Visitor
  • 172 Views
  • 1 replies
  • 0 Helpful

local eSIMs in Africa

I will be travelling across 4 African countries and will need to add LOCAL eSIMs for each one. Can I buy these from EE in the UK, or do I need to source locally in Africa?

Cellular Apple watch

So I have just recently set up my EE account and when I try to set up mobile data on the Watch app I see this. I have an Apple watch series 6 (cellular) and and Iphone 11, I also have money topped up.I am completely new to sims and mobile data, could...

IMG_5493.jpeg
adagoktas by Investigator
  • 911 Views
  • 8 replies
  • 7 Helpful

Resolved! Restricted

Hi there I try to go on gamberling ect but says under age 

billzy by Visitor
  • 171 Views
  • 1 replies
  • 0 Helpful

How do I contact ee for help with my account???

I have tried and tried and I just cannot work it out. There is no email to send to, the online chat feature seems to have been removed. If I call 150 it sends me a text with a link to an error page (I've tried like 10 times and it's just the same. Is...

majora31 by Investigator
  • 360 Views
  • 7 replies
  • 1 Helpful

Mobile data

Even though I have loads of data left my mobile data doesn't work