Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Why is babe station blocked

data usage i have used 2.5 GB

in 14 days i have used 2.5 GB and run out o data can not contact anybody since been moved from BT had nothing but trouble with my mobile My wife's phone works perfect i have turned my phone off and removed the sim card I live in the c...

Data query

I am away and roaming data shows use of only 1.24gb where as phone shows 39.6 of 40 gb used. Transfered 40 from another plan. Online it’s showing as 79.6 now? does anyone know why it’s doing this?

Age

Hi how can I remove age restriction Iam 29 years

Resolved! Add data

Why is there no option to add the unlimited data for 7 days? I don't understand how to buy this as there is no add data option

I want add family member in my account. How can i do?

I want to add family for data gifting

Terminally slow upload speeds

Due to our fixed line ISP being ridiculously slow to sort a problem and having limited signal on previous phone network, I recently bought an EE PAYG sim and used it to hotspot.It worked well, so I tried it in my 5G proroute router. Again worked very...

Resolved! Disable mobile data on a schedule to stop kids being online all night

Hi,I need to stop my kids being online all night. I can do this on my WiFi network but I can't stop them disabling WiFi on their phones and using mobile data instead.Is there a way of setting up a mobile data schedule so that they can't access the In...

Data usage

For the past three months I am getting messages saying all my data has been used up and I have had to buy more. I have not changed any of my phone habits and there should be no reason this should happen. I bought more data today. Have used my phone t...

Changing plan on pay monthly

Is it possible to change a pay monthly plan to a lower one. I'm paying £35 for 40GB but that amount is not needed. Can I reduce it to a cheaper plan or can it only be increased?

Mobile Data

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