Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there,   The good news is that all phones that come from EE are preconfigured with the correct APN setting so you will not need to worry about changing these    If for any reason you find that your APN setting is incorrect, please visit the link b...

Sean_D by Former EE Community Manager
  • 127054 Views
  • 49 replies
  • 20 Helpful

Data gifting

Hi,1. I am trying to gift data to a family member who is on my plan. My EE app is saying they aren’t on my plan when they are.2. It’s also saying they have unlimited data yet they don’t. Can anyone assist? Thank you 

Neo8 by Explorer
  • 128 Views
  • 3 replies
  • 0 Helpful

Portable WiFi 4g mini using data when switched off

I have spent five days going back and forth with various members of the EE tech team trying to resolve this issue. On 15th May I set up my new portable WiFi at work. This was a new contract to replace my old one as it was the best way to save money a...

Resolved! Roaming Pass

I'm not clear (and I know it's probably me being stupid!) whether the Roam Abroad Pass runs to the calendar month or the billing month. Thanks!

jblr by Investigator
  • 138 Views
  • 2 replies
  • 2 Helpful

Phone data

Hi had a look on my app on the phone it said I had 24.8 data left, then the app crashed & said they were having problems when it came back on & it said I had only 4.8 gb left. How do u work that one out 

5G

Hello members. I jus wanted to share something that I’ve experienced over the past couple months and I am not sure if I am the only one experiencing this I swapped to an E-Sim id say November-December however upon doing that I noticed that my data wo...